Your personal information belongs to you. This Privacy Policy explains exactly what data OK Plus collects from Filipino members, why we need it, how it's stored securely, who else can see it, and what rights you have over it — including the right to access, correct, or delete your data at any time.
The full policy below covers every detail. These six points summarise the most important things every OK Plus member should know about how the platform handles personal information.
All personal data and financial transaction details transmitted between your device and the OK Plus platform are protected using industry-standard encryption. Stored data is encrypted at rest using access-controlled systems that limit who within the organisation can retrieve it.
OK Plus does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the platform, fulfill legal obligations, and provide the support you've asked for.
OK Plus processes member data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules. This means your rights as a data subject are protected by Philippine law, not just platform policy.
Any OK Plus member can request access to the personal data held on their account, ask for corrections, or request deletion of their data subject to legal retention requirements — by contacting support at any time.
OK Plus collects only the personal data that is genuinely necessary for identity verification, payment processing, legal compliance, and improving your experience on the platform. Data collection is not expansive by default.
In the unlikely event of a data security incident affecting your personal information, OK Plus will notify affected members and the National Privacy Commission in accordance with applicable Philippine law and within the timeframes it requires.
Here is a plain-language breakdown of the categories of information OK Plus may collect and hold about its members.
Full legal name, date of birth, gender, and government-issued ID details collected during the registration and KYC verification process.
Philippine mobile number, email address, and — where provided — a residential or mailing address used for account communication and verification.
Deposit and withdrawal transaction records, linked payment method identifiers (e-wallet numbers, last four digits of cards), and account balance history.
Records of games played, bets placed, promotional activity, VIP Club tier progression, and session durations recorded for account management and responsible gaming purposes.
IP address, browser type and version, operating system, device identifiers, and session timestamps collected automatically when you use the OK Plus platform.
Records of support chat conversations, email exchanges, and in-platform messages exchanged between you and the OK Plus team, retained for quality and compliance purposes.
General location derived from your IP address, used to verify that you are accessing the platform from an eligible territory and to comply with jurisdictional restrictions.
Browsing behaviour within the platform, page views, feature interactions, and session flow data collected through cookies and similar technologies to improve performance and personalisation.
Under the Philippine Data Privacy Act, you have specific rights regarding your personal information. OK Plus supports every one of these rights and you can exercise them by contacting the support team.
To exercise any of the above rights, contact OK Plus at support@okplus.best with the subject line "Data Privacy Request". We aim to respond within 15 business days as required by Philippine law.
| Data Category | Purpose | Retention Period |
|---|---|---|
| Identity & contact data | Account creation, KYC verification, legal compliance | Duration of account + 5 years minimum |
| Financial transaction records | Payment processing, anti-money laundering compliance | 7 years minimum (AMLA requirement) |
| Gaming activity records | Account management, responsible gaming monitoring, VIP Club | Duration of account + 3 years |
| Communications records | Customer support, dispute resolution, quality assurance | 3 years from last interaction |
| Device and technical data | Fraud prevention, security monitoring, platform performance | 13 months rolling |
| Cookie and usage data | Platform improvement, session personalisation | Per cookie type — typically 1–24 months |
Retention periods reflect current policy and applicable Philippine legal requirements. Some categories may be retained longer where required by law or ongoing legal proceedings.
Summary: OK Plus collects personal data only to operate the platform, verify your identity, process payments, comply with Philippine law, and make your experience better. We don't sell your data. You can request access, correction, or deletion at any time.
OK Plus ("we," "us," or "the Platform") is committed to protecting the privacy and personal information of every member who uses the platform at okplus.best. This Privacy Policy describes how OK Plus collects, uses, stores, discloses, and protects personal data in connection with your use of the platform and all associated services.
This policy applies to all individuals who register for an OK Plus account, visit the platform, or interact with OK Plus through any communication channel. By registering for and using OK Plus, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
This Privacy Policy should be read alongside the OK Plus Terms and Conditions. Where there is any inconsistency between the two documents regarding data handling, this Privacy Policy takes precedence on data matters.
OK Plus, operating through the website okplus.best, acts as the data controller for the personal information of its members. As data controller, OK Plus is responsible for determining the purposes for which personal data is processed and the means by which that processing takes place.
OK Plus processes member data in accordance with Republic Act No. 10173, known as the Data Privacy Act of 2012 of the Republic of the Philippines, and its implementing rules and regulations. The National Privacy Commission (NPC) of the Philippines is the relevant supervisory authority for data privacy matters.
OK Plus has designated a point of contact for all data privacy concerns. Members can direct any data-related queries, requests, or complaints to support@okplus.best with the subject line "Data Privacy Request."
OK Plus collects personal data that is adequate, relevant, and limited to what is necessary for the purposes described in this policy. The categories of personal data we may collect include:
When you create an OK Plus account, we collect your full legal name, date of birth, gender, Philippine mobile number, email address, and the personal details contained in the government-issued identification document you provide during the Know Your Customer (KYC) verification process. Acceptable Philippine government IDs include passports, SSS cards, PhilHealth IDs, Voter's IDs, and driver's licences.
When you deposit or withdraw funds, we record transaction details including the amount, date, time, payment channel used (such as GCash, Maya, or BDO), and identifier information for that payment method (such as the last four digits of a card or an e-wallet number). We do not store full card numbers or complete GCash PINs. Full payment credentials are handled by our payment processing partners within their own secure environments.
We maintain records of games played, bets placed, amounts wagered, outcomes, bonus activity, VIP Club tier progression, and responsible gaming tool usage. These records are necessary for account management, VIP Club administration, promotion eligibility verification, and our responsible gaming monitoring obligations.
When you access OK Plus, our systems automatically collect your IP address, browser type and version, operating system, device type, device identifier, session timestamps, and pages or features accessed within the platform. This data is used for security monitoring, fraud prevention, and improving platform performance.
OK Plus collects personal data through the following means:
OK Plus uses your personal data for the following purposes, each of which has a lawful basis under the Data Privacy Act of 2012:
OK Plus does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your data with the following categories of recipients only where necessary and proportionate:
When you deposit or withdraw, OK Plus shares necessary transaction details with the relevant payment provider — such as GCash, Maya, or your chosen bank — to complete the transaction. These providers operate under their own privacy policies and security standards.
To fulfil KYC and AML obligations, OK Plus uses third-party identity verification services. Your identity documents and biometric data (where applicable) are shared with these providers within secure systems designed for this purpose.
OK Plus uses cloud hosting, analytics, and customer service platform providers to operate the platform. These providers process data on OK Plus's behalf under contractual data processing agreements that require them to maintain appropriate security measures.
OK Plus may disclose personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, courts, or other regulatory bodies where required by Philippine law or lawful order.
In the event that OK Plus undergoes a merger, acquisition, or sale of assets, personal data held by the platform may be transferred to the acquiring entity. Members will be notified of any such transfer in advance where possible.
OK Plus implements technical and organisational security measures appropriate to the sensitivity of the data processed. These include:
While OK Plus takes these protections seriously, no online system can guarantee absolute security. You should also take reasonable precautions on your end — including using a secure device, a private internet connection, and keeping your OK Plus login credentials confidential.
OK Plus retains personal data for as long as your account is active and for the minimum periods required by applicable Philippine law thereafter. Key retention periods include:
When data is no longer required for its original purpose and the applicable retention period has expired, OK Plus will delete or anonymise it in a secure manner.
OK Plus uses cookies and similar technologies to maintain your session while you are logged in, remember your preferences, analyse platform usage, and prevent fraud. The main categories of cookies used are:
Most browsers allow you to manage or delete cookies through your browser settings. Disabling essential cookies will affect your ability to log in and use the OK Plus platform normally.
OK Plus is strictly an adults-only platform open only to individuals aged 21 years and above. We do not knowingly collect personal data from minors. If OK Plus becomes aware that a minor has created an account or provided personal data, the account will be closed immediately and any data collected will be deleted.
Parents and guardians who believe a minor may have accessed or registered with OK Plus should contact support@okplus.best immediately so the matter can be investigated and resolved.
Under the Data Privacy Act of 2012, you have the right to: be informed about how your data is processed; access the personal data OK Plus holds about you; correct inaccurate data; request erasure of data that is no longer necessary; object to processing for marketing purposes; and file a complaint with the National Privacy Commission if you believe your rights have been violated.
To exercise any of these rights, send a written request to support@okplus.best with the subject line "Data Privacy Request." Please include your full name, registered mobile number, and a description of your request. OK Plus will acknowledge your request within three business days and respond in full within fifteen business days as required under Philippine law.
Where identity verification is necessary to process your request — for example, to confirm you are the account holder before releasing data — OK Plus may ask for additional information before proceeding.
Some of the technology providers and infrastructure partners used by OK Plus operate servers or process data outside the Philippines. Where personal data is transferred internationally, OK Plus ensures that appropriate safeguards are in place — including contractual data processing agreements that require overseas processors to maintain privacy and security standards consistent with Philippine law.
OK Plus only engages international processors for the limited categories of data necessary for that specific service (for example, cloud hosting or KYC verification) and does not transfer more data than is required for the specified purpose.
OK Plus may update this Privacy Policy from time to time to reflect changes in the platform, applicable Philippine law, or our data handling practices. When material changes are made, we will notify registered members via their registered email address or through an in-platform notification before the changes take effect.
The "Last Updated" date shown at the top of this page indicates when the current version was published. Continuing to use the OK Plus platform after notification of a material change constitutes your acceptance of the revised policy.
For any questions about this Privacy Policy, how OK Plus handles your personal data, or to exercise your data subject rights, contact the OK Plus privacy team:
If you believe that your data privacy rights have not been respected after raising a concern directly with OK Plus, you may file a complaint with the National Privacy Commission of the Philippines through the NPC's official channels.
OK Plus protects your personal information under Philippine law. Registration is free, takes under three minutes, and gives you access to sports betting, Tongits, jackpot slots, and the full VIP Club. Tara na — laro na tayo.